Fantastic communication. Understood needs. Supported family alongside the ‘client.’ Approachable, calm, non-judgemental.
December 2023
Very quickly built rapport with X. This allowed him to feel comfortable in the sessions, to open up and discuss things that were bothering him, without him feeling judged.
March 2024
Your kindness, understanding and communication is excellent. We feel that you really care so much and want to do what is best for the child. X loves you.
July 2024
Provided a safe space for X to talk and work through issues in a way that made him feel supported and listened to.
July 2024
Built a great relationship with X. Great ideas and communication with parents. X excited by weekly sessions.
July 2024
Excellent communication and response time. I wouldn’t change anything.
December 2024
Built a great relationship with X. Communicated the process and results well.
January 2025
Made a bond with X quickly and gained her confidence.
May 2025
Good communication and X has clearly enjoyed the sessions. I think the therapy has improved X’s confidence and she is enjoying school and making lots of friends.
June 2025
X loved his sessions and looked forward to them each week. There has been a noticeable improvement in how he vocalises his anxieties.
July 2025
Gave her strategies to use. Nicky became a safe person for X to open up to. She felt listened to and understood.
July 2025
X has enjoyed having his own space and time to share feelings or ‘just be.’ Whether that’s playing or spending time in the garden, he always come out of his sessions happy, calm and ready to take that positivity into the day. I think it’s helped to talk about his anger and feelings with an independent person – he seems to have been quite open and honest.
July 2025
The change I have seen in X over the last six months has been wonderful to see. He has been much more able to communicate his feelings and his confidence has grown incredibly. The feedback I have received has been absolutely invaluable. It has meant I have become aware of the areas X needs reassurance and support and also the things that X finds security from so I have been able to really focus on these at home alongside the therapy. These insights have so helpful.
He has never liked to talk about the difficult situations he has encountered as they have been too complex for him to understand or deal with. I really feel these sessions have really helped him focus on and process what has happened. He seems much more at peace since working with you and is a great deal calmer at home.
The sessions have shown him how supported he is and enabled him to find a real sense of security. This has had a direct impact on his confidence and independence which has been so fabulous to see. He went on the school residential without any issues at all which was a huge step for X and the daily problems we have had around school have diminished significantly which is a huge relief!
I just wanted to say a huge Thank you for arranging Play therapy for X. It has been absolutely fantastic and I am so grateful. I really feel it has been a huge support to X and the difference I can see in him from when he first started to now is really significant. He seems so much happier and calmer and more able to deal with some of the tricky issues in his life. I believe this intervention at this stage has hopefully offset a lot of the challenges he was facing with anxiety. I am facing far fewer issues with his attendance which is great and much less stressful for me in the morning! So it’s just a big huge thank you. I think this service is absolutely amazing and we are so fortunate to have it within school. I feel very lucky. Nicky is incredible. I am so impressed with the service she provides.
Thanks so much
December 2023
X has really enjoyed the sessions. He trusts Nicky and enjoys her company. He seems calmer and more confident. I have noticed that he is able to verbalise his worries and his feelings around the trauma in our family and also the way his family will be going forward. X is able to talk about his worries and feelings about this and he talks about how these feelings are normal and he is comforted by this. He also seems to have gotten used to a new routine with when he sees his dad and is able to talk about this as well.
December 2024
X really enjoyed his time in play therapy, he was excited to attend each week. You created a safe space in which X felt happy to be himself. Which is no small thing for X. Spending time with Nicky has been really important to X as it has given him a place to talk about things that are worrying him. Since X started play therapy he has less melt downs at home and seems generally happier in himself. He talks very highly of your relationship and is very upset that it will be coming to an end.
July 2025
Thank you so much for the opportunity you have given X to open up and discuss concerns. She has told us about the sessions and has really enjoyed them and is definitely feeling much more positive about things going forward. She is looking forward to the new school now and I think understands what the expectations are and support lines available. Thank you again.
July 2025